How much information must you share?
It depends on you, since we usually collect only the information we need to guarantee a secure ordering ant to customize your experience. Below you can find out why we require every single information.

Buy online from il-vino.com
We ask you to provide your name, address and all the payment information; as an alternative, you can phone or fax your credit card number.

Creation of an e-account.
User name, password and e-mail address.

What will you do with my e-mail address?
When you buy online from us, we will send you an e-mail to check you order and to inform you about your order's status. We won't send you any other kind of e-mails. If someone has signed you up to our newsletter, immediately contact us.
NOTE your account manager may send you information about promotions or about our products, but you may ask your account manager not to receive such information.

Subscribe to il-vino Club
E-mail address.

Do you use my information for any other pupose?
Your personal information is used exclusively to process your order and to contact you. 

Do you share my information with others?
No, your personal information is not shared with other party.

Do you purchase information from third parties?
We don't purchase any personal customer information, but sometimes we get information about companies that are our customers. In this case we might ask third parties information about the size of the company, their annual sales and the number of employees.

How do you protect my personal information?
Il-vino.com is in the lead for the newest technologies protecting our customers' information. We use a 128-bit encryption technology of Banca Sella's Secure Server. To be sure to have the most protection, we suggest you to download the latest versions of the most popular browsers, Microsoft Internet Explorer e Netscape Communicator. To guarantee maximum security, access to your personal information is restricted within our company.

Who can see my account information?
Only our authorized personnel can have access to your password, while your account manager nor any other personnel can see your password. If you forget your password we will send you an e-mail to remind you, or you can create a new one. Only authorized sales, customer service and accounting personnel can have access to your password.

What happens if you change how you use my information?
If we change how we use your information, we'll send you an e-mail to inform you.

How do you create a user profile?
If you've already made business with il-vino.com in the past and you want to buy online, first of all you havo to create an e-account. This means you have to choose a user name and a password. These have consist of at least one non-white space character and be at lest four characaters in lenght. You can use single spaces, but no leading, trailing od adjacent spaces. After your e-account is created, contact your account manager to link your e-account to your customer account.

What about cookies?
We use cookies to give you a better service, to identify you and to personalize your shopping. If you want to buy online and add items to your shopping  your browser has to accept cookies. Cookies collect information about your purchase, data and prices.

How do you give us feedback?
You just have to click here to send us an e-mail. Remember that thus tour feedback becomes property of il-vino.com, and we may use it for promotional purposes. If you don't want your comments to be used in this manner, simply use your own e-mail.

How to you correct inaccurate information?
Your account information can be updated at any time. Contact your account manager to correct any other account information.